Ivan Nicola Rumbo is originally from the Philippines and brings more than 12 years of customer service experience to the Shane Griffis Agency team. She is a dedicated professional known for delivering exceptional support, with strong skills in communication, organization, attention to detail, and multitasking.
Nicola is passionate about creating positive experiences for clients and takes pride in building meaningful connections through her work. She is client-experience focussed and always goes the extra mile to make sure our clients feel hear and valued. Many clients say that they can hear her smile over the phone.
Outside of the office, she enjoys movies, music, staying active, and spending quality time with family and friends. She also loves traveling and exploring new places, whether through road trips, beach getaways, or time immersed in nature.
Welcome to the Team, Nicola!
Reviews from Shane Griffis Agency clients.
See why families and businesses across Florida trust Shane Griffis Agency for comprehensive insurance protection.
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Anthony was very helpful during the quote process and was able to give us a good price for our home insurance policy. This is the first encounter with Griffis Insurance Agency. So far so good! -
Alex treated me like family. He was very informative. He went over every detail and answered all my questions. Other agencies lied or gave me insurance for things I didn’t need. I’m so appreciative of his care and attention to detail. Very … More professional agency!! I highly recommend. He saved me on home owners and car insurance when no one could.Thank you Alex!!
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Great customer service. Took the time to review my current auto and golf cart insurance and was able to get me better coverage on both at a much lower rate. Highly recommended if your looking to lower your insurance costs.
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If I could give Alex more than five stars, I absolutely would. He works incredibly hard to find the best prices and the best coverage for my family. Every year at renewal time, without me even asking, he researches new insurance options … More to make sure we always have not only the best price but also the safest and strongest coverage.No matter the time of day, Alex is always available to answer any questions. If you want someone who truly looks out for you, Alex is the agent you want. I highly recommend him. Thank you, Alex, for your dedication.
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What an amazing agency to work with! My agent Anthony, is always there for me with everything I needed. I had to get new insurance for myself as a newly single mother and he was incredible finding me the best rates, and making sure I had … More what I needed to care for myself and my family! If I ever have a question they are there to answer me right away and guide me in the right direction! Would recommend this company every time!!!
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Very nice owner, receptionist and friendly pup. I was highly recommended by my neighbor to see and talk to agent Alex Moody, and he was amazing! Alex is very friendly, smart & knowledgeable in all aspects of insurance. He is an honest, … More caring, hard working individual who will look out for you, and do his very best to make sure you are covered by a great top notch rated company, and at an affordable cost.I am very impressed, It is my honor to become part of the family, and to do business with Alex @ Shane Griffis Agency. Looking fwd to many years of great service and friendship. Thank you.
